Shipping Policy

Shipping Policy – Astrounique

At Astrounique, we are committed to delivering your orders safely and on time. Please read our shipping policy below for complete details.

1. Order Processing Time

  • All orders are processed within 1–2 business days after confirmation.
  • Orders are not shipped on Sundays or public holidays.
  • During high-demand periods, processing time may be slightly extended.

2. Delivery Time

  • Estimated delivery time: 4–7 business days across India
  • Remote or rural areas may take 7–10 business days

Please note that delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.

3. Shipping Charges

  • We offer Free Shipping on all prepaid orders
  • A small fee may be applied for Cash on Delivery (COD) orders (if applicable)

4. Order Tracking

Once your order is shipped, you will receive:

  • A tracking ID via SMS/Email
  • You can track your order in real-time using the provided link

5. Delays & Issues

While we strive for timely delivery, delays can occur due to:

  • Weather conditions
  • Logistics or courier issues
  • High order volumes

In such cases, we appreciate your patience and understanding.

6. Incorrect Address or Contact Details

  • Please ensure your shipping details are correct at checkout
  • Astrounique will not be responsible for delays or losses due to incorrect information

7. Failed Delivery Attempts

  • Our courier partners will attempt delivery 2–3 times
  • If the order is not received, it may be returned to us

Re-shipping charges may apply in such cases.

8. Damaged or Missing Items

If you receive a damaged package or missing item:

  • Contact us within 48 hours of delivery
  • Share clear photos/videos as proof

We will review and resolve the issue as quickly as possible.

9. Contact Us

For any shipping-related queries, feel free to reach out: